Zipchat AI Chatbot & Live Chat
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.9 (196)
- Developer
- ZIPCHAT INC
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AI Chat, AI Chatbot & AI Helpdesk. Agentic sales & support: live chat, WhatsApp, Instagram & email
Proactive Shopify AI Chat & AI Chatbot built to turn customer support into sales. It greets shoppers on Live Chat, WhatsApp, Instagram and email. The AI Agent acts in the AI chat: order tracking, discounts, product recommendations, upsells, returns & refunds, cart recovery & FAQ automation. It handles customer support and customer service 24/7, on all channels. With custom tools and skills it acts inside any software you connect, from your CRM to checkout. Fully multilingual & self-training.
- One AI Agent active in AI Chatbot & Live Chat across WhatsApp, Instagram & email
- AI Chat takes actions: order tracking, returns, COD, discounts & stock checks
- AI customer support & customer service: product, sizing, shipping & FAQ answers
- AI Sales Chatbot & Shopping Assistant: recommendations, upsells & cart recovery
- Multilingual conversational AI Agent ties every chat to revenue, 24/7 on AI Chat
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Shopify Admin
- ChatGPT, Claude
- Emails, Instagram, Messenger
- Gorgias, Zendesk, Re:amaze
- Klavyo, Omnisend, Brevo
- Whatsapp Business API
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 120 AI replies/m
- Around 50 conversations/m
- Training on 100 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
Starter
$80 / month
or $768/year and save 20%
Features
- 750 AI replies/m
- Around 300 conversations/m
- Training on 1,000 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
7-day free trial
Pro
$300 / month
or $2,880/year and save 20%
Features
- 3,000 AI replies/m
- Around 1,250 conversations/m
- Training on 75,000 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
- Priority support
7-day free trial
Scale
$600 / month
or $5,760/year and save 20%
Features
- 6000 AI replies/m
- Around 2,500 conversations/m
- Training on 300,000 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
- Priority support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (196)
This is an incredible product. I had attempted to build a custom solution for many months, but as soon as I downloaded Zipchat and uploading part of the training data, it dramatically improved in both speed and functionality. Also, a special shout out to Lorena who was incredibly knowledgeable, helpful and kind. Can't say enough positive things about this company.
We used 2/3 Chatbots before Zipchat. But Zipchat is the only one that earns itself at least 10 times back every month! It litterely converts the customer from having questions to buying your product within a few replies.
We've only been using ZipChat for a few weeks, but so far are really happy with how fast it learns and how many customers are using it. We have a way to go with fine-tuning the ChatBot's voice and knowledge, but the learning curve is fast! I'm giving 4 out of 5 because it is a bit hard to work with a support team who isn't US-based, although they've been responsive and available, it just takes a little extra effort. The prompting system is working, but takes some time to get used to and understand if you're not super AI/tech-savvy.
Support
App support provided by ZIPCHAT INC.
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