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Boston Consulting Group is doing something slightly unusual with its new AI sales agent. It is teaching it how to fail. The agent, called Jamie, is being trained not only on the call transcripts, engagement patterns, and conversational habits of BCG’s strongest-performing sellers, but also on the behaviours that did not work, the approaches […]
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<p>For the past two years, the technology industry has raced to make AI agents more capable — teaching them to write code, navigate software interfaces, manage files, and orchestrate multi-ste [...]
<p>Here is a scenario that should concern every enterprise architect shipping autonomous AI systems right now: An observability agent is running in production. Its job is to detect infrastructur [...]