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Salesforce's CRM benchmark finds AI agents struggle in real-world business scenarios
Salesforce's CRM benchmark finds AI agents struggle in real-world business scenarios

Salesforce's new CRMArena-Pro benchmark reveals major challenges for AI agents in business contexts. Even top models like Gemini 2.5 Pro manage just a 58 percent success rate on single turns. When the dialog gets longer, performance drops to 35 percent.
The article Salesforce&#039;s CRM benchmark finds AI agents struggle in real-world business scenarios appeared first on THE DECODER.

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